The Five Product Levels Add More Customer Value, and Together

question 54

Multiple Choice

The five product levels add more customer value, and together they constitute a(n) ________.

• A) core benefit
• B) basic product
• C) augmented product
• D) customer-value hierarchy
• E) expected product

---

Definitions:

Breathing Processes

The physiological functions involving the inhalation and exhalation of air, essential for oxygen exchange and carbon dioxide removal in the body.

Day-to-Day Concerns

The routine anxieties and worries that arise from daily activities and responsibilities.

Neutral Inquiry

An unbiased, open-ended question-asking technique used to gather information without leading or influencing the response.

Closed-Ended Question

A type of question that is designed to elicit a specific, limited response, typically "yes" or "no", from the respondent.