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Customer satisfaction has always been considered important because of the power of
Conscious Free Will
The ability of individuals to make choices and decisions based on their own conscious reasoning and volition.
Physiological Measurement
The quantitative assessment of biological parameters in humans or animals, which can include heart rate, blood pressure, and hormone levels.
Muscle Tension
The physical condition of tightened muscles, usually as a result of stress, anxiety, or physical exertion.
Reinforcement Schedules
Patterns or rates of providing or withholding reinforcers.
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