________ Refers to the Literal Words That Are Written or Spoken

question 281

Multiple Choice

________ refers to the literal words that are written or spoken or signed.

• A) Syntax
• B) Semantics
• C) Surface
• D) Deep

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Definitions:

Customer Relationships

The interactions and engagements a business has with its customers, focusing on improving satisfaction, loyalty, and long-term value.

Social Computing

The area of computational systems that enable and support social behavior and interactions among users.

Traditional Focus Groups

A qualitative research method where a small group of people discuss their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, advertisement, idea, or packaging.

Cheaper Results

Obtaining outcomes or final products at a reduced cost, often through efficient processes, negotiation, or alternative solutions.