The Ability of an Organization to Produce Services That, by Utilizing

question 59

Multiple Choice

The ability of an organization to produce services that, by utilizing the consumer's five senses, have some uniqueness in their characteristics is

• A) mass production
• B) time-based competition
• C) differentiation
• D) flexible response
• E) experience differentiation

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Definitions:

Multidisciplinary Team

A group composed of members from different disciplines or professions working together towards a common goal, especially in health and social care settings.

Social Action Group

A collective of individuals or organizations that come together to address social issues or promote social change through collective action.

Deliberative Bodies

Organizations or groups that engage in thorough discussion and consideration of issues before making decisions.

Consensus

A general agreement among all members of a group or community, often reached through negotiation and discussion.