Modern ATM Machines Are an Automated Example of a Service

question 87

Multiple Choice

Modern ATM machines are an automated example of a service design that

• A) reduces customer interaction
• B) modularizes the service
• C) delays service customization
• D) has no moment of truth
• E) has insufficient quality function deployment

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Definitions:

Interface

An interface in programming is a contract or a blueprint that classes can implement; it specifies a set of methods that the implementing class must provide.

Method Headings

The part of a method declaration that includes the method's name, return type, and parameters.

Constant Variables

Variables in programming whose values do not change during the execution of a program, often defined with keywords like 'const' or 'final'.

Interface

A programming structure that specifies a set of methods without implementing them, allowing different classes to be interchangeable if they implement the same interface.