A Distribution of Service Times at a Waiting Line Indicates

question 49

Multiple Choice

A distribution of service times at a waiting line indicates that service takes 6 minutes 30 percent of the time, 7 minutes 40 percent of the time, 8 minutes 20 percent of the time, and 9 minutes 10 percent of the time. In preparing this distribution for Monte Carlo analysis, the service time 8 minutes would be represented by the random number range

• A) 20 through 40
• B) 21 through 40
• C) 70 through 90
• D) 71 through 90
• E) none of these

Understand and identify the different types of information used to analyze audiences, including demographic and psychographic data.

Recognize the importance of persuasion in business communication and identify strategies for crafting effective persuasive messages.

Understand how different motivations, according to Maslow's hierarchy of needs, can affect the effectiveness of persuasive messages.

Identify strategies for establishing credibility in persuasive communication.

---

Definitions:

Monopolistic Competitor

A firm in a market structure where many companies sell products or services that are similar but not identical, allowing for significant differentiation and competition.

Barriers to Entry

Factors that prevent or hinder potential competitors from entering a market or industry sector.

Close Substitutes

Products or services that can serve almost the same purpose or fulfill the same need, allowing consumers to switch easily between them.

Market Power

The ability of a company or entity to influence the price and control the market for its product or service.