Philip Crosby Is Credited with Both of These Quality Catch-Phrases

question 25

True/False

Philip Crosby is credited with both of these quality catch-phrases: "quality is free" and "zero defects."

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Definitions:

Maximum Points

Refers to the highest value or peak point that can be achieved within a given set of parameters or conditions.

Total Economic Profit

The sum of accounting profit and economic profit, which measures the total earnings of a company after accounting for both explicit and implicit costs.

Profitable Level

The point at which the revenue from sales exceeds the costs involved in production or procurement.

Market Price

Market Price is the current price at which a good or service can be bought or sold in a marketplace.