The Role of Quality in Limiting a Firm's Product Liability

question 97

Multiple Choice

The role of quality in limiting a firm's product liability is illustrated by

• A) ensuring that contaminated products such as impure foods do not reach customers
• B) ensuring that products meet standards such as those of the Consumer Product Safety Act
• C) designing safe products to limit possible harm to consumers
• D) using processes that make products as safe or as durable as their design specifications call for
• E) All of the above are valid.

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Definitions:

Validity

The extent to which a test or instrument measures what it is supposed to measure.

Internal Consistency

The degree to which items in a psychological test measure the same construct, indicating the reliability of the test.

Achievement Motivation

The driving force behind striving to succeed or meet standards of excellence.

Statistical Analysis

The process of collecting, analyzing, interpreting, and presenting data to uncover underlying patterns and trends.