What Refers to Training and Empowering Frontline Workers to Solve

question 54

Multiple Choice

What refers to training and empowering frontline workers to solve a problem immediately?

• A) just-in-time
• B) poka-yoke
• C) benchmarking
• D) kaizen
• E) service recovery

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Definitions:

Liquidation Expenses

Costs associated with winding up a company's operations, selling off assets, and paying off creditors in the event of liquidation or bankruptcy.

Profits and Losses

The financial results of a company's operations, indicating the net money made or lost within a specific period.

Liquidation Expenses

Costs associated with winding down a company's operations, including paying off debts and distributing remaining assets to shareholders.

Capital Account Balances

The value held within capital accounts, reflecting the total equity contributions and adjustments from income, losses, and withdrawals by owners.