Management Is Concerned That Workers Create More Product Defects at the Very

question 16

Essay

Management is concerned that workers create more product defects at the very beginning and end of a work shift than at other times of their eight hour workday. Construct a scatter diagram with the following data, collected last week. Is management justified in its belief?
$$\begin{array} { | l | l | l | l | l | l | } \hline & { \text { Number of Defects } } \\\hline & \text { Monday } & \text { Tuesday } & \text { Wednesday } & \text { Thursday } & \text { Friday } \\\hline \text { First hour at work } & 12 & 9 & 6 & 8 & 7 \\\hline \text { Second hour at work } & 6 & 5 & 3 & 4 & 5 \\\hline \text { Third hour at work } & 5 & 2 & 4 & 3 & 3 \\\hline \text { Fourth hour at work } & 4 & 0 & 5 & 2 & 3 \\\hline \text { Fifth hour at work } & 1 & 6 & 2 & 4 & 5 \\\hline \text { Sixth hour at work } & 4 & 3 & 3 & 2 & 1 \\\hline \text { Seventh hour at work } & 7 & 4 & 4 & 6 & 3 \\\hline \text { Eighth hour at work } & 5 & 7 & 8 & 5 & 9 \\\hline\end{array}$$

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Definitions:

Control

in experimental research, refers to the practice of limiting factors that could distort or influence the experiment's outcomes outside of the independent variable.

Situation

A set of circumstances or the environment in which an event occurs.

Surprise

An unexpected or astonishing event, fact, or thing.

Stressor

Any stimulus or event capable of producing physical or emotional stress.