One Fundamental Difference Between a Process Chart and a Process

question 104

Multiple Choice

One fundamental difference between a process chart and a process map is that

• A) the process chart uses a time dimension, while a process map is not time-oriented
• B) the process chart includes the supply chain, while the process map stays within an organization
• C) the process chart is more like a table, while the process map is more like a schematic diagram
• D) the process chart focuses on the customer and on the provider's interaction with the customer, while the process map does not deal directly with the customer
• E) None of these is true, because a process chart and a process map are the same thing.