Examlex
Which of the following is not a strategy for improving service productivity?
Transference
A phenomenon that occurs when clients start relating to their therapist in ways that mimic critical relationships in their lives.
Congruence
The degree to which things agree, match, or are in harmony with each other, often used in the context of personal values and behaviors.
Interpretation
A therapist’s attempts to explain the inner significance of the client’s thoughts, feelings, memories, and behaviors.
Free Association
A psychotherapeutic technique in which clients spontaneously express their thoughts and feelings exactly as they occur, with as little censorship as possible.
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