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An Example of the Postponement Strategy for Improving Service Productivity

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An example of the postponement strategy for improving service productivity is having the customer wait until you have sufficient time to serve the customer.


Definitions:

Investment Projects

Initiatives or plans requiring capital investments aimed at generating future benefits or returns.

Simple Rate

A straightforward percentage or interest rate, typically referring to finance or investment, without compounding over time.

Operating Expenses

Costs associated with the day-to-day operations of a business, excluding the costs directly related to producing goods or services.

Sales Revenues

The total amount of income received by a company from its sales of goods or services, before any expenses are subtracted.

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