In Mass Service and Professional Service, the Operations Manager Should

question 17

Multiple Choice

In mass service and professional service, the operations manager should focus on

• A) automation
• B) equipment maintenance
• C) sophisticated scheduling
• D) human resources
• E) all of the above

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Definitions:

Platelet count

A blood test measure to determine the number of platelets in a given volume of blood, important in assessing clotting capability and diagnosing various conditions.

Blood Specimen

A sample of blood taken for testing, analysis, or use in medical diagnosis.

Tourniquet

A device used to apply pressure to a limb or extremity in order to limit but not stop the flow of blood, commonly used in medical emergencies or surgeries.

Hematology

The branch of medicine involved with the study and treatment of blood diseases and the organs involved in forming blood.