Operations Managers Will Need to Consider Ethical and Social Responsibility

question 5

Multiple Choice

Operations managers will need to consider ethical and social responsibility issues when location decisions involve

• A) child labor issues
• B) sweatshop conditions
• C) allegiance to the firm's current location
• D) corruption
• E) all of the above

Understand the concept of self-regulation and its significance in achieving personal and professional goals.

Describe the effects of reinforcement on behavior modification and its application in the workplace.

Understand the principle of reciprocation and its application in social influence techniques.

Identify and describe various social influence techniques, including foot-in-the-door, low-ball, bait-and-switch, and labeling techniques.

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Definitions:

Symbolic Communication

The use of symbols, signs, and gestures to convey meanings, messages, or information without using words.

Conduits

Entities or channels through which information, resources, or services are transmitted.

Messages

Units of communication that convey information, thoughts, or ideas from one entity to another through various mediums.

Positive Words

Language that conveys optimism, encouragement, or affirmation, often used to influence mood or behavior positively.