Which of the Following Worker Characteristics Would Likely Be Least

question 34

Multiple Choice

Which of the following worker characteristics would likely be least important for U.S. firms looking to open up call centers in different countries?

• A) willing to accept low wages
• B) have a high level of education
• C) speak English
• D) possess an in-depth knowledge of American popular culture
• E) are young

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Definitions:

Employee Evaluating

The process of assessing and reviewing an employee's work performance by comparing it with preset standards, and providing feedback.

Functional Lines

The division of a business into departments or teams based on functions such as marketing, finance, or operations.

Functional Expertise

Specialized knowledge and skills in a particular area or department within an organization that contribute to its efficiency and success.

Economies of Scale

Cost advantages that enterprises obtain due to their scale of operation, typically resulting from factors like mass production and bulk purchasing.