Amitai Etzioni Described Different Ways Managers Might Try to Gain

question 12

Multiple Choice

Amitai Etzioni described different ways managers might try to gain control over workers. Which of the following management approaches would Etzioni likely label as an example of "normative control?"

• A) Lean production.
• B) Quality of working life programs.
• C) Organizational culture.
• D) Total quality management.

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Definitions:

Recessionary Period

A time characterized by economic decline across the economy, lasting more than a few months, typically visible in real GDP, real income, employment, industrial production, and wholesale-retail sales.

Inflation

A general increase in prices and fall in the purchasing value of money.

Inventories

Producers’ stocks of finished and in-process goods.

Economic Fluctuations

Variations in the economic activity of a country over time, including periods of growth (expansions) and decline (recessions).