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Aisha Is an Office Worker in a Large Insurance Company

question 23

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Aisha is an office worker in a large insurance company. Her job basically consists of responding to customer enquiries and complaints by telephone. Aisha's manager recently asked her to design a spreadsheet to record the different types of customer enquiries and complaints she and other office workers received. Which of the following would be the best description of what has taken place?


Definitions:

NDP Candidate

A person nominated to represent the New Democratic Party in an electoral contest.

Confidence Interval

This statistical metric signifies the estimated range of values within which a population parameter falls, presented with a certain degree of confidence, showing the precision of an estimate.

York University

A public research university located in Toronto, Ontario, Canada.

Standard Error

A statistical measure that describes the distribution of sampling means around the population mean, indicating the precision of the sample mean estimate.

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