The Consumer Reports Study of Client Satisfaction Indicated That

question 21

Multiple Choice

The Consumer Reports study of client satisfaction indicated that

• A) most clients are satisfied with the therapy they received, but only if it was behaviorally oriented.
• B) most clients are satisfied with the therapy they received, but only if it was insight-oriented.
• C) most clients are satisfied with the therapy they received, especially if it was offered by psychologists, psychiatrists, and social workers.
• D) most clients are unsatisfied with the therapy they received.

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Definitions:

Actual Behaviour

The observed actions or reactions of an individual in a given situation, as opposed to intended or theoretical behavior.

Theory of Reasoned Action

A psychological theory that explains an individual's behavior based on their intention to perform the behavior, which is influenced by their attitudes and subjective norms.

Predicting Behaviour

The process of forecasting individuals' future actions based on past and current behavior patterns, often used in psychology and marketing.

Original Fishbein Model

A psychological model developed by Martin Fishbein in the 1960s, used to predict behaviors based on an individual's attitudes towards the behavior and subjective norms.