Henry L Gantt Urged Management to Concentrate on Service Rather Than

question 40

Multiple Choice

Henry L. Gantt urged management to concentrate on service rather than ____ and emphasized the importance of ____.

• A) manufacturing; profits
• B) profits; the human factor
• C) profits; the production factor
• D) manufacturing; communication
• E) security; profits

---

Definitions:

Conscientiousness

A characteristic of personality defined by being well-organized, reliable, and having a profound sense of responsibility.

Job Performance

Job performance refers to the effectiveness and efficiency with which an employee completes their work tasks and meets the objectives and expectations of their role.

Big Five

The Big Five is a model that outlines five broad dimensions of personality traits: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Nomothetic Approach

The nomothetic approach in psychology aims to establish general laws and principles that apply to all individuals, often by studying large groups and using statistical analyses.