Managers Demonstrate That They Are Sympathetic Listeners by

question 22

Multiple Choice

Managers demonstrate that they are sympathetic listeners by

• A) disagreeing.
• B) asking yes-or-no questions.
• C) showing emotion.
• D) admitting their biases and prejudices at the start.
• E) paraphrasing from time to time.

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Definitions:

Centigrams

A metric unit of mass equal to one hundredth of a gram, often used in science and medicine.

Chemist

A scientist who studies the composition, properties, and reactions of substances to create new compounds or products.

Veterinarian

A medical professional who practices veterinary medicine, diagnosing and treating diseases, disorders, and injuries in animals.

Doses

The measured quantity of a medicine or drug to be taken at one time or at certain intervals.