Which Approach for Dealing with Resistance to Change Works Best

question 62

Multiple Choice

Which approach for dealing with resistance to change works best for adjustment problems?

• A) Negotiation and agreement
• B) Facilitation and support
• C) Manipulation and co-optation
• D) Education and communication
• E) Explicit and implicit coercion

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Definitions:

Coupon

The yearly payment of interest to those holding bonds, represented as a percentage of the bond's nominal value.

Semi-Annual Coupon

A bond payment made to bondholders twice a year, representing interest on the bond's face value.

Effective Annual Yield

The actual interest rate an investment earns in a year, taking into account the effects of compounding.

Maturity

The final payment date of a loan or other financial instrument, at which point the principal (and all remaining interest) is due to be paid.