Managers Can Use the Contingency Approach When Helping Employees Deal

question 51

Multiple Choice

Managers can use the contingency approach when helping employees deal with change. If the employees fears or dislikes change, the manager should ____________________.

• A) direct attention to potential problems.
• B) threaten punishment if the employee does not conform.
• C) be a positive role model for the vision of a better way.
• D) set broader more challenging goals
• E) agree that success is unlikely but suggest they still try anyway.

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Definitions:

Ceremony

A formal event or ritual conducted on special occasions, like weddings, graduations, or religious events.

Organizational Culture Artifact

Physical or symbolic items that represent the values and beliefs of an organization.

Salesperson of the Year Award

An accolade awarded within an organization to acknowledge the most outstanding salesperson based on performance, achievements, or sales figures.

Organizational Culture Artifact

Tangible or visibly recognizable elements within an organization that reflect its culture, such as its language, rituals, symbols, stories, and physical arrangements.