What Strategy Should Managers Use for Overcoming Resistance to Change

question 128

Multiple Choice

What strategy should managers use for overcoming resistance to change if the concern is prevention rather than cure?

• A) Education and communication
• B) Explicit and implicit coercion
• C) Negotiation and agreement
• D) Manipulation and co-optation
• E) Participation and involvement

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Definitions:

Coupon Rate

The annual interest rate paid on a bond, expressed as a percentage of the bond's face value.

Market Rate

The prevailing interest rate available in the marketplace for investments of a similar nature and risk.

Premium

The amount by which the price of a financial instrument or commodity exceeds its face value or market value respectively.

Interest Expense

The cost incurred by an entity for borrowed funds, reflecting the price paid for the use of a lender's money.