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Sara, an accounting department manager, asks one of her subordinates if the budget preparation is going according to plan with performance milestones and deadlines being met. Sara is interested in which P on the 5P checklist for change agents?
Body Language
Non-verbal communication through physical behaviors, such as gestures, facial expressions, and posture, which can express emotions and intentions.
Eye Contact
The act of looking directly into another person's eyes, which is a crucial aspect of non-verbal communication that can convey confidence, interest, and emotional state.
Unconditional Positive Regard
A term in psychology that refers to offering acceptance and support to someone without imposing conditions or judgment.
Rapport
A positive relationship marked by mutual understanding and emotional affinity between individuals.
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