Which of These Involves Identifying, Studying, and Building Upon the Best

question 116

Multiple Choice

Which of these involves identifying, studying, and building upon the best practices of organizational role models?

• A) Benchmarking
• B) Kaizen
• C) Pareto analysis
• D) PDCA cycle
• E) TQM

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Definitions:

Reciprocity Norm

A social norm dictating that people should repay, in kind, what another person has provided or done for them, fostering cooperative relationships.

Christmas Ornament

Decorative objects used to adorn Christmas trees and festive settings during the holiday season.

Free Gift

An item or service given without an exchange of payment. The term is somewhat redundant since gifts are typically free.

Superordinate Goals

Shared goals that override individual differences and can only be achieved by cooperative efforts.