The RATER Service-Quality Dimension That Relates to the Provision of Caring

question 99

Multiple Choice

The RATER service-quality dimension that relates to the provision of caring and individualized attention to customers is

• A) assurance.
• B) reliability.
• C) responsiveness.
• D) professionalism.
• E) empathy.

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Definitions:

Format Painter

A tool in many software applications used to quickly apply formatting from one object or text to another.

Custom Formatting

Custom formatting refers to the process of applying specific formatting options to data in applications like Excel, allowing for personalized presentation styles.

Format Designer

A tool or feature allowing users to customize the layout and visual aspects of documents, reports, or data presentations.

Gradient Fill

A graphical effect consisting of a smooth transition from one color to another across a surface or figure.