A TQM Tool That Would Be Useful for Identifying the Roughly

question 57

Multiple Choice

A TQM tool that would be useful for identifying the roughly 20 percent of a supermarket's employees who are responsible for about 80 percent of the absenteeism is

• A) benchmarking
• B) fishbone diagram
• C) flowcharting
• D) Pareto analysis
• E) run chart

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Definitions:

Column Chart

A graphical representation used in data visualization where vertical bars display quantitative information.

Chart Type

Different graphical representations of data, such as bar, line, pie charts, to visualize information.

Shading

A feature in graphics and word processing that applies a background color or pattern to text, cells, or elements to enhance their appearance.

Table

A structured set of data arranged in rows and columns, making it easier to read, organize, and manage information.