Which of the Following Is an Important Capability for Sales

question 25

Multiple Choice

Which of the following is an important capability for sales processes that is found in most major CRM software products?

• A)returns management
• B)lead management
• C)channel promotions management
• D)events management
• E)customer satisfaction management

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Definitions:

Civil Disobedience

The active, professed refusal to obey certain laws, demands, or commands of a government or occupying power, without resorting to physical violence.

Vietnam War

A prolonged conflict (1955-1975) between communist forces in North Vietnam and non-communist forces in South Vietnam, with significant involvement by the United States.

Legislative Branch

The branch of government responsible for creating, amending, and repealing laws, typically consisting of one or more legislative bodies.

Interpret Laws

The process of determining the meaning and implications of legal statutes and regulations.