Operational CRM Applications Include Tools for

question 73

Multiple Choice

Operational CRM applications include tools for

• A)identifying buying patterns.
• B)calculating CLTV.
• C)salesforce automation.
• D)pinpointing unprofitable customers.
• E)creating segments for targeted marketing.

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Definitions:

Equipment

Tangible property used in operations, such as machinery, computers, and tools, that is not intended for sale.

Inventory Controls

Systems and procedures implemented by a company to manage its inventory efficiently and minimize costs.

Merchandise

Goods that are bought and sold by a business in the regular course of its operation.

Adjusted Trial Balance

A statement prepared after adjusting entries are made, used to verify the balance of debits and credits before preparing financial statements.