The More Progressive a Firm's Approach to Quality Assurance, the Less

question 51

Multiple Choice

The more progressive a firm's approach to quality assurance, the less that company will need to rely on:

• A) insourcing.
• B) inspection.
• C) outsourcing.
• D) continuous improvement.
• E) capability assessment.

Understand how consensus in team decision making is achieved and its significance.

Acknowledge the benefits and challenges of group decision making.

Learn strategies for preventing and overcoming groupthink in team settings.

Understand the characteristics that distinguish high-performance teams from regular groups.

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Definitions:

Scientific Management

A theory of management that analyzes work flows to improve economic efficiency, especially labor productivity, developed by Frederick Taylor.

Line Managers

Managers who are directly involved in day-to-day operations and have a direct responsibility for achieving the organization's goals.

Pay Raises

An increase in an employee's salary or wages, often based on performance, promotion, or inflation adjustments.

Staff Function

Support roles within an organization that provide specialized advice and assistance to line management.