The Chair of the Operations Management Department at Quality University

question 62

Multiple Choice

The chair of the operations management department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are in control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results: $$\begin{array} { l c } \text { Instructor } & \text { Number of Failures } \\\hline \text { Prof. A } & 13 \\\text { Prof. B } & 0 \\\text { Prof. C } & 11 \\\text { Prof. D } & 16\end{array}$$
Using .95 control limits (5 percent risk of Type I error) , which instructor(s) , if any, should he conclude is (are) out of control?

• A) none
• B) Prof. B
• C) Prof. D
• D) both Prof. B and Prof. D
• E) all

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Definitions:

Rewards

Benefits, compensation, or recognition given in response to someone’s behavior, effort, or achievement as a means of encouragement.

Incentives

Rewards or motivators provided to encourage specific actions or behaviors in individuals or groups.

Potential Interferences

Possible disturbances or disruptions that could negatively affect the outcome of an action or process.

Expected Outcomes

Anticipated results or consequences of an action or series of actions.