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Which of the following is a characteristic of positivist theories?
Customer Relationship Marketing
A business strategy focused on building long-term relationships with customers to enhance loyalty and retention through personalized interactions and value.
Organizational Development
A strategic and deliberate effort to improve the effectiveness and health of an organization through planned interventions in the organization's processes.
Upholding Warranties
The act of honoring a commitment to repair or replace a product if it fails to meet specified criteria within a certain timeframe.
Customer Complaints
Feedback or grievances expressed by customers regarding dissatisfaction with a product or service.
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