The Process of Eliminating Problems and Errors and Improving the Software

question 75

Multiple Choice

The process of eliminating problems and errors and improving the software is known as

• A)free service packs.
• B)software advancement.
• C)upgrading.
• D)downgrading.

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Definitions:

Activity Cost Pools

Activity cost pools are groupings of individual costs, classified based on the activities that incur costs within an activity-based costing system to facilitate more accurate product costing.

Time-Driven Activity-Based Costing

This approach to costing allocates business resource costs to products or services, based on the amount of time activities take to perform.

Tech Support Department

A business division focused on providing assistance and advice regarding a company's products or services, especially related to software, hardware, or other technology issues.

Routing Calls

The process of directing phone calls to the correct department or individual within a business or organization.