A Single-Channel Queuing System Has an Average Service Time of 16

question 49

Multiple Choice

A single-channel queuing system has an average service time of 16 minutes per customer, which is exponentially distributed. The manager is thinking of converting to a system with a constant service time of 16 minutes. The arrival rate will remain the same. The effect will be to:

• A) increase utilization.
• B) decrease utilization.
• C) increase the average waiting time.
• D) decrease the average waiting timE.
• E) not have any effect since the service time is unchanged.

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Definitions:

One-One Principle

A fundamental principle of counting that states each object being counted must be assigned one, and only one, number to represent it.

Gelman

A cognitive psychologist known for her work on the development of categorization and reasoning in children, especially in understanding numbers and biology.

Count Words

The process or activity of determining the number of words in a text or document.

Order-Relevant Principle

involves the idea that the sequence or arrangement of elements or events can significantly affect understanding, memory, or perception.