For a System That Has a Low Utilization Ratio, Decreasing

question 62

True/False

For a system that has a low utilization ratio, decreasing service capacity slightly will have only negligible effect on customer waiting time.

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Definitions:

Behavioral Confirmation

The self-fulfilling prophecy tendency for a person to become the kind of person others expect him or her to be; also called the expectancy effect.

Expectancy Effect

The tendency for someone to become the kind of person others expect him or her to be; also known as a self-fulfilling prophecy and behavioral confirmation.

Expectancy Effect

The phenomenon where people's expectations or beliefs influence their own or others' behavior, often leading to those expectations being fulfilled.

Priming Study

An experimental procedure used to influence participants' subsequent thoughts and behaviors by exposing them to specific stimuli beforehand.