Which of the Following Would Reduce Perceived Waiting Times Most

question 54

Multiple Choice

Which of the following would reduce perceived waiting times most dramatically in a doctor's office?

• A)putting all clocks out of sight
• B)removing couches
• C)having the patient fill out forms
• D)implementing a "no-cell-phone" policy
• E)keeping expected waiting times from the patients

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New or improved technologies, processes, or methods that significantly increase efficiency or productivity.

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