An Example of a Business Using Information Systems to Create

question 155

Multiple Choice

An example of a business using information systems to create new products and services is

• A)Walmart's RetailLink system.
• B)the Mandarin Oriental hotel's customer-preference tracking system.
• C)Verizon's Web-based digital dashboard.
• D)Apple Inc.'s iPod.

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Definitions:

Defense Mechanisms

Mental techniques employed by the subconscious mind to manipulate, deny, or alter reality in order to shield against feelings of worry and impermissible desires.

Unconditional Positive Regard

Accepting and respecting others as they are without judgment or evaluation.

Empathy

A feeling of oneness with the emotional state of another person.

Factor Analysis

A statistical method used to identify underlying variables, or factors, that explain the pattern of correlations within a set of observed variables.