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The Move of Retail Banking to Use ATMs After Citibank

question 74

Multiple Choice

The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the use of information systems to achieve which business objective?


Definitions:

Body Language

Nonverbal communication through physical behaviors, such as gestures, postures, and facial expressions.

Adjusting

The process of making small changes to something in order to achieve a desired outcome or improve its performance.

New Culture

The shared beliefs, values, norms, and practices that develop within an organization or social group different from the previous culture.

Honeymoon

A period of initial high satisfaction, enjoyment, or optimism, often following the commencement of a new venture or relationship.

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