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Senior executives face many ________ decision situations,such as establishing the firm's five- or ten-year goals or deciding new markets to enter.
Prevention Cost
Expenditures made to avoid defects in products or services, including costs related to quality planning, training, and product design.
Technical Support
Assistance provided to customers or users with technology products or services, often regarding software, hardware, or other electronic or mechanical goods.
Debugging Software Errors
The process of identifying, analyzing, and correcting bugs in software.
External Failure Cost
Costs incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and warranty claims.
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