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John Is Responsible for Entering Data into the System

question 112

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John is responsible for entering data into the system.He gets his data from the firms internal customer database.The data from this database is not always as accurate and timely as it should be.He is concerned because the system is not giving good information for the managers.This case illustrates which main reason of why investments in technology don't always produce positive results?


Definitions:

Communicate

The process of conveying information or expressing thoughts and ideas in a way that is understandable to others.

Questioning

The act of asking for information or clarification to understand something more deeply.

Perceptions

The process of organizing, identifying, and interpreting sensory information in order to represent and understand the environment or situation.

Agreement

An agreement is a mutual understanding or arrangement, typically formalized in writing, between two or more parties regarding their respective rights and duties.

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