Hilton Hotels' OnQ System Analyzes Detailed Data Collected on Active

question 161

True/False

Hilton Hotels' OnQ system analyzes detailed data collected on active guests in all of its properties to determine the preferences of each guest and each guest's profitability.

Apply the concept of the Premack Principle in modifying behavior.

Identify the use of operant conditioning principles in real-world settings, including business and personal behavior modification.

Distinguish between different schedules of reinforcement and their effects on behavior.

Recognize the role of superstitious behaviors as a result of accidental reinforcement.

---

Definitions:

Federal Crime

Illegal activities that violate federal laws and are prosecuted by the federal government.

Trade Secrets

Confidential business information that provides an enterprise with a competitive edge and is protected from disclosure.

Economic Espionage

The act of illegally obtaining confidential business information, such as trade secrets or intellectual property, for economic advantage.

United States

A country located in North America, comprising 50 states, a federal district, five major self-governing territories, and various possessions.