Jean Uses His Loyalty Rewards Program Card to Buy Gas

question 35

Multiple Choice

Jean uses his loyalty rewards program card to buy gas from the Shell Oil Company,he only needs 300 more points to get a free flight to Calgary.This illustrates Shell Oil dealing with the competitive force of ________.

• A)substitute products and services
• B)new market entrants
• C)customers
• D)suppliers

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Definitions:

Phallic Stage

A stage in Freudian psychosexual development, occurring roughly between the ages of 3 and 6, where the libido's focus is on the genital area.

Genital Stage

The final stage in Freud's psychosexual development theory, occurring from puberty onwards, centered around mature sexual intimacy and genital pleasure.

Legal Protection

Measures and policies in place to safeguard individuals, organizations, or properties against legal action or harm.

Married

The state of being united to a person of the opposite sex as husband or wife in a legal, consensual, and contractual relationship recognized and sanctioned by and dissolvable only by law.