Use of Information Systems to Develop Strong Ties and Loyalty

question 166

Multiple Choice

Use of information systems to develop strong ties and loyalty with customers and suppliers is a tactic to achieve ________.

• A)low-cost leadership
• B)product differentiation
• C)focus on market niche
• D)customer and supplier intimacy

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Definitions:

Withdrawal

The process of reducing or eliminating the intake of a substance, often leading to uncomfortable physical or psychological symptoms.

Negative Characteristic

Refers to unfavorable or harmful traits or features associated with something or someone.

Object Relations School

A psychoanalytic theory focusing on relationships and the impact of early family dynamics on mental health.

Borderline Personality Disorder

A mental health disorder characterized by unstable moods, behaviors, and relationships.