Salesforce

question 66

Multiple Choice

Salesforce.com is a good example of a firm using a ________.

• A)software package
• B)Software as a Service (SaaS)
• C)software outsourcing
• D)service-level agreement (SLA)

---

Definitions:

Insufficient Justification Effect

A phenomenon where individuals rationalize their behavior when the external justification is insufficient, leading to a change in their internal beliefs or attitudes.

Eye Contact

The act of looking directly into another individual’s eyes, which is an important part of nonverbal communication.

Respect

An attitude of esteem or deference toward others, acknowledging their abilities, qualities, or achievements.

Truthfulness

The quality of being honest or true; not lying, cheating, or stealing.