Examlex
________ CRM includes customer-facing applications such as tools for sales force automation,call centre and customer service support,and marketing automation.
Thin Clients
Computing devices that rely on a server for processing activities, designed to be used in a client-server architecture with minimal local storage or processing power.
Fat Clients
Computing devices that handle the bulk of data processing operations by themselves, without needing to constantly communicate with a server, opposite to thin clients.
Packet Switching
A method of grouping data that is transmitted over a digital network into packets which are then sent independently and can take different paths to the destination.
Running Costs
Ongoing expenses required for the day-to-day operation of a business, service, or system.
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