Long-Term Customer Relationships ________ the Cost of Information Collection and Make

question 26

Multiple Choice

Long-term customer relationships ________ the cost of information collection and make it easier to ________ credit risks.

• A)reduce;screen
• B)increase;screen
• C)reduce;increase
• D)increase;increase

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Definitions:

Stressful Events

Situations or occurrences that cause strain or tension, typically resulting in physical or emotional stress.

Emotion-focused Coping

Strategies aimed at managing and reducing the intensity of negative emotions associated with stress rather than trying to solve the stressor itself.

Social Support

The perception and actuality of being cared for, valued, and part of a network of communication and mutual obligation.

Complementary

Complementary refers to things that combine in such a way as to enhance or emphasize the qualities of each other or another.