Service Quality Is a High Standard of Performance That Consistently

question 27

Multiple Choice

Service quality is a high standard of performance that consistently meets ____________.

• A)profit goals
• B)productivity goals
• C)customer expectations
• D)All of the above

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Definitions:

Goal Box

In experimental studies, especially in animal behavior research, it is a designated endpoint or target area the subject aims to reach.

Intrinsic Motivation

The drive to engage in an activity for its own sake, deriving pleasure and satisfaction from the activity itself rather than from external rewards or pressures.

"Good Player" Certificates

Recognitions or awards given to individuals, often in a gaming or educational setting, for exhibiting positive behavior or achieving certain milestones.

VR Reinforcement Schedules

VR Reinforcement Schedules involve systematically applying reinforcement principles within virtual reality environments to modify behavior, based on predetermined or variable intervals and ratios of response.