Knowledge Management Systems and Customer Relationship Management Systems Are Both

question 51

True/False

Knowledge management systems and customer relationship management systems are both types of enterprise applications.

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Definitions:

Social Evolution

The gradual development and progression of societies and cultures over time through mechanisms such as adaptation, selection, and innovation.

Biological Evolution

The process through which species of organisms undergo changes over time through genetic variation and natural selection.

Physiological Response

A natural, automatic bodily reaction to stimuli, which can include changes in heart rate, hormone levels, or muscle tension.

Behavioral Response

A behavioral response is an observable action or set of actions taken by an individual in reaction to an external or internal stimulus.