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An Understanding of Enterprise-Wide Systems for Customer Relationship Management Is

question 23

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An understanding of enterprise-wide systems for customer relationship management is one of the skills relevant to careers in marketing.


Definitions:

Collective Action

involves a coordinated group effort to achieve a common objective, often in the context of social or political issues.

Unionization

The process of organizing the employees of a company or sector into a union to collectively negotiate for better wages, working conditions, and other employment benefits.

Working-Class Power

The ability or potential of working-class individuals to collectively influence societal, economic, and political structures in their favor, often through unions, strikes, and other forms of collective action.

Political Behaviour

Political behaviour refers to the actions and attitudes of individuals and groups regarding politics, including voting, party affiliation, and civic participation.

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